Delivery Policy:

We strive to ensure a seamless and efficient delivery experience for our customers at our online jewelry store. Please review our delivery policy below:

  1. Shipping Options: We offer a range of shipping options to cater to your needs. During the checkout process, you can select your preferred shipping method, including standard shipping or expedited shipping. The availability and estimated delivery time for each option will be displayed at checkout.
  2. Order Processing Time: Once your order is placed, we require a certain processing time to prepare your jewelry for shipment. This processing time includes order verification, quality checks, packaging, and dispatch. The estimated processing time will be communicated to you during the checkout process or in the order confirmation email.
  3. Shipping Time: The shipping time refers to the duration it takes for your package to be delivered to your designated address after it has been dispatched. The shipping time may vary depending on your location and the shipping method chosen. Please note that unforeseen circumstances such as customs delays or natural disasters may impact the shipping time.
  4. Tracking Information: For your convenience, we provide tracking information for all shipped orders. Once your package is dispatched, we will send you a shipping confirmation email containing the tracking number and instructions on how to track your shipment. You can use this tracking number to monitor the progress of your delivery.
  5. Shipping Costs: Shipping costs are calculated based on the weight, size, and destination of your order. The shipping cost will be displayed during the checkout process before you make the payment. Additional charges such as customs duties or taxes may apply for international shipments, and these will be the responsibility of the recipient.
  6. Shipping Restrictions: Please be aware that there may be certain restrictions on shipping to specific locations due to legal regulations or logistical limitations. If we are unable to ship to your desired location, we will notify you as soon as possible and provide alternative solutions if available.
  7. Address Accuracy: It is essential to provide accurate and complete shipping information to ensure successful delivery. Please double-check the shipping address you provide during the checkout process. We are not responsible for delays or failed deliveries resulting from inaccurate or incomplete address information.

If you have any further questions or require assistance regarding our delivery policy, please contact our customer service team. We are here to help and ensure your jewelry reaches you in a timely and secure manner.